Your receptionist knows where every job is.
When a customer texts "is the sparky still coming today?", it checks Simpro and gives them the booked time, even after a reschedule. When it's new work, it takes the details, and the quote is waiting in Simpro.
Answers from live Simpro · Never quotes a price · Says it's AI
The three calls your office takes all day.
Most calls to a trade business are one of three questions. The receptionist answers each one from Simpro.
"Where's my job?"
The booked date and time from Simpro, and the technician's first name once they're on the way.
"Did you get my quote?"
Whether the quote is still being priced, when it was sent, or that it's been accepted. Never the price.
"Can someone come out?"
It takes the job details and photos, and the enquiry becomes a Simpro customer, site and quote for your office.
It only answers about the customer's own jobs. It finds them by phone or email, and passes anything unclear to the office.
Text, chat and the phone.
The same answers wherever your customers get in touch, day and night.
Text messages
Customers text the number they already have. Answers come from Simpro, in plain words.
Website, Facebook and Instagram chat
One chat agent across your website and your social inboxes, with the same Simpro answers.
Phone
Calls answered with the same answers from Simpro, and new work taken down for your office.
Most AI receptionists take a message. This one reads Simpro first.
The text customers actually want.
When your technician starts travel in Simpro, the customer gets a text with the technician's first name: your technician is on the way.
It needs one job status and one trigger in your Simpro. We set them up with you.
It knows where to stop.
Quote a price
Prices come from you, on the quote you send. The receptionist never sees them.
Pretend to be a person
It says it is AI, offers a person, and announces recording before a call is recorded.
Guess
When it can't find the job, or finds more than one, it says so and passes it to the office.
The full rules for AI on calls and texts are on the AI receptionist page.
Leadout CRM, with the AI Agent for Simpro built in.
Leadout Pro is Leadout CRM connected to your Simpro by the Leadout AI Agent for Simpro, with a website we build and host for you. US$299 a month after 30 days free.
Leadout CRM
Contacts, conversations, pipelines, the receptionist and your follow-ups in one place, on desktop and in the mobile app.
The AI Agent for Simpro
Enquiries into Simpro, milestones back out, answers from live Simpro and paperwork read for you. All included.
A website, built for you
Up to 20 pages, written, built and hosted while you're a member.
Already on HighLevel or Lana? Don't open a new account: move yours across and keep every contact and conversation.
Ask about the AI Agent for Simpro.
Tell us what you'd like it to do in your Simpro. It comes straight to us, and a person replies within one business day.
The Simpro receptionist, answered.
How is this different from any other AI receptionist?+
Most take a message for the office. This one reads Simpro, so it can tell a customer when you're coming and whether their quote went out.
Does it book jobs into the schedule?+
Not yet. New work goes into Simpro as a quote, or a job if you skip quoting, for your office to schedule.
Will it tell customers our prices?+
No. It never sees quote totals or invoice amounts.
Does it work after hours?+
Yes. It answers whenever a customer texts or calls, and anything it can't answer waits for the office.
What does it cost?+
The receptionist runs in Leadout CRM, and comes with Leadout Pro: US$299 a month after 30 days free, with the AI Agent for Simpro, a monthly usage credit that includes 2.5 hours of Voice AI, and a website built for you.
Find out which calls it could answer.
Fifteen minutes. Tell us what your customers call about most, and we'll show you which of those Simpro can answer.
Hayden Nosatti · Leadout · Sydney