ServiceM8 has its own n8n node. It can start a workflow when a quote is accepted, a form comes in or an invoice is paid, then create jobs, add notes and send texts. ServiceM8's support connects it but doesn't build the workflows. A partner does. We're a ServiceM8 partner.
ServiceM8 Silver Certified Partner · n8n Cloud or self-hostedFrom ServiceM8's own n8n guide: triggers on quotes, jobs, invoices, forms, the inbox and staff on site, and actions that act on jobs, clients and messages.
Quote sent or accepted, new job, job queued, status changed, job completed, badge added or removed.
Invoice sent, full payment received, form response submitted, review submitted, new message in the inbox.
Arrived at a job site, left a job site, started or ended a shift, photo or video attached.
Create a job, or create one from a template. Add a note, queue it, update it, look it up.
Get a client, get a list of clients, search everything or one type of record.
Send an email or a text message from ServiceM8.
And n8n connects ServiceM8 to hundreds of other apps, from your CRM and accounts to AI models, so a workflow doesn't have to stop at ServiceM8.
Each one starts on your website or in ServiceM8, and ends with work moving instead of waiting.
WhenSomeone fills in the form on your website.
ResultNobody retypes it, and the customer hears back straight away, day or night.
WhenA customer accepts a quote in ServiceM8.
ResultThe job is in the schedule before the customer starts wondering whether you got it.
WhenA message lands in your ServiceM8 inbox.
ResultThe office starts the day with the inbox already sorted.
Also built often
Full payment received sends a thank-you, and a review request to customers who have agreed to hear from you.
A completed form emails the certificate or report to the customer, or creates the follow-up job it calls for.
The techs' notes and photos turned into a clear completion summary, added to the job for the office to use.
Read-only API keys for workflows that only read; full access only where a workflow writes. One key per workflow, named, so the job diary shows exactly what did what.
Triggers and filters set so a workflow fires on the jobs it is meant for, which keeps n8n usage, and cost, down.
Every workflow has error handling and an alert, so a failed run gets noticed instead of quietly dropping work.
Workflows live in your n8n account, with your keys. Each one is named, documented and handed over.
Already on Zapier or Make? ServiceM8 works with those too, and if what you have does the job, we'll say so. n8n earns its place with longer workflows and AI steps in the middle.
Every build starts small and read-only, and gets write access one step at a time.
Every tool shows what it would change, and changes nothing until a person says yes.
Quotes, refunds, anything sent under your name: a person signs off before it goes.
Chat and voice agents say they are AI, offer a person, and announce recording before a call is recorded.
It lives in your own Simpro, ServiceM8, CRM and AI accounts. Nothing is copied into a system we own.
Call-recording consent, the Spam Act for texts and email, the Do Not Call Register for AI voices, and no AI-written reviews.
Every build ends with an AI policy and a register of the AI tools you use, with one named owner.
General information, not legal advice.
Yes. ServiceM8 has its own n8n node, and its support covers connecting it. Designing and fixing workflows is outside ServiceM8 support, which points you to a ServiceM8 partner for that.
ServiceM8 works with both. n8n Cloud is the simplest start. Self-hosting suits businesses that want the workflows and data on a server they control.
Yes, the node sends texts and emails through ServiceM8. Marketing messages only go to customers who have agreed to them, under the Spam Act.
You do. They run in your n8n account with your ServiceM8 keys, and you get the documentation.
The set-up is quoted before it starts. Your n8n subscription, or your own server, is yours.
Fifteen minutes. Tell us what your office retypes or chases every week, and we'll tell you which workflow takes it away.
Hayden Nosatti · Leadout · Sydney